Shipping + Returns
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Shipping & Returns
Purchased items may be returned in perfect condition up to 10 days after their initial receipt for a full refund, less initial shipping costs. Buyer must pay return shipping fees. If you’d like to initiate the return process contact us, here.
Unfortunately we cannot accept returns on broken ceramic items. When purchasing any product you are agreeing to our terms, you accept the fact that our products are fragile by nature, and that they lose their value when broken. Please treat these items with care.
Shipping on all items to the U.S. and Canada only.
International shipping available only by request with certain requirements. Contact us to arrange, here.
All pieces are made to order unless otherwise noted. Expect up to three weeks for your order to be processed, crafted, and shipped. For more specific information regarding shipping, please refer to the piece's product description or contact us. You’ll receive an email with tracking information when your order has shipped.
In an effort to be especially mindful of state laws, we restrict the shipping of our tobacco pipes to certain U.S. states, for more information refer to our Term + Conditions page. The rest of our items ship to anywhere in the U.S. and Canada.